Refund policy

In case of refunds and returns please simply follow the below instructions:

RETURNS:

  1. Please email us with the invoice or PO number at info@organicbamboobedding.com to obtain RA#
  2. In the return package be sure to include RA# and whether this is a return or an exchange.
  3. All returns are processed within 5 business days of receiving the product without any restocking fees and a credit memo will be emailed to you
  4. Return address will be provided as requested.

DEFECTS:

  1. In the event of a manufacturer's defect, please email us at info@organicbamboobedding.com with a description and images along with the invoice or PO number
  1. We will send you a prepaid shipping label and issue an RA# for orders.
  2. You may opt for a replacement or refund for up to 60days from the time of purchase
  3. Please note that international and expediated shipping charges will not be refunded

EXCHANGES:

If a customer is interested in exchange of any product within 60days of receiving their purchase, simply email us at info@organicbamboobedding.com with order or PO# and exchange request. We will respond within 24 business hours. Please note that additional shipping charges will apply.

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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